Frequently Asked Questions
instaGRIP and glassSTEEL products are unique and versatile. If we haven't answered your questions here please reach out to sales@canpatchtile.ca
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instaGRIP Uses
instaGRIP can be used for any material handling operation where there is abrasion. Use the tiles for interior lining or exterior patching on any material.
glassSTEEL Uses
glassSTEEL patches can be used for any of the following and more:
- Industrial Equipment: Grain Elevators, Milling Operations, Mining Facilities, Aggregate Facilities
- On Farm: Fertilizer Tanks, Feed Tubes, Troughs, Augers, Plastic Tanks
- Cast Iron
- PVC
- Plumbing: Leaking Pipes, Pin Holes, Rusted Pipes
- General Maintenance: Fixing Cracks. Rust Spots, Metal Roofs, Boats, Cars Exhaust, Window Cracks
Material Applications
Both instaGRIP tiles and glassSTEEL patches can be adhered to any material.
Material must be cleaned before installation as per our installation guides which are sent with every order. Or email us sales@canpatchtile.ca to request a PDF version.
Technical Information
Third party testing and SDS brochures are available.
Please email sales@canpatchtile.ca to request a copy.
Certifications
Looking for a specific certification? Please let us know and we will work with you to ensure our products meet your standards.
Can Patch & Tile Repair is on ISNetworld.
Ordering Process
You can order glassSTEEL patches online or by email sales@canpatchtile.ca
All instaGRIP tiles have to be sold through a Can Patch & Tile Repair representative.
Please email us sales@canpatchtile.ca what you are looking for along with your company information and a quote will be sent to you within 2 business days.
Shipping
We ship across Canada from Leduc County Alberta using Purolator, UPS & Canada Post.
All in stock orders are shipped within 2 business days after payment. Payment terms are available upon request.
Returns
Returns are valid within 30 days of shipment and only if item is in original, unopened packaging. Customer is responsible to ship the item back and will receive a full refund less our initial shipping cost, once we have received the return. Item must be in re-sellable condition upon return. If packaging is damaged, a 25% restocking fee will be taken off the refund amount. If item is not re-sellable (too dirty/opened packaging) there will be no refund issued. Used items are not refundable unless faulty due to manufacturer defect Improper installation resulting in failure is NOT eligible for any refund. If item is faulty (with correct installation), we will require a photo or video evidence of product failure and then either provide a replacement product or refund.
Contact us if you believe you need a return at sales@canpatchtile.ca